Top Questions to Ask Before a Long-Distance Move
Planning a long-distance move can feel overwhelming, but asking the right questions can make all the difference. Whether you’re working with a professional moving company, managing logistics, or preparing for your new home, these questions will help ensure a smooth and stress-free transition.
Questions to Ask Moving Companies
Choosing a reliable mover is essential for a successful long-distance move. Ask these critical questions to ensure you’re working with a trustworthy and capable company:
- Are you licensed and insured?
Verify that the company is registered with the U.S. Department of Transportation (DOT) and carries appropriate insurance. - What services do you offer for long-distance moves?
Understand what’s included, such as packing, storage, vehicle transport, or specialty item handling. - Can I get a written estimate?
Request a binding or not-to-exceed quote to avoid unexpected costs. - What are your rates, and are there additional fees?
Clarify charges for items like fuel, stairs, or last-minute changes to avoid surprises. - What’s your claims process for damaged items?
Know how to file a claim and understand their liability for damaged or lost belongings. - Do you provide references or reviews?
Check reviews or ask for references to assess their reliability. - How will my items be protected during transit?
Ensure they use quality packing materials and precautions to prevent damage. - What is the delivery timeline?
Confirm when your belongings will arrive and if the company guarantees delivery dates. - What happens if there are delays?
Understand their policy for delays and whether compensation or alternatives are offered. - Do you subcontract your services?
Ask if the company will handle your move directly or use subcontractors.
Questions About Your Belongings
Preparing and protecting your belongings is a crucial part of moving. Ask these questions to avoid mishaps:
- Are there items I shouldn’t pack?
Many movers have restrictions on hazardous materials, perishables, and high-value items. - How should I pack fragile or valuable items?
Seek advice on safely packing delicate belongings or inquire about professional packing services. - Do you offer storage options?
If your move-in date doesn’t align with your move-out, ask about short-term storage solutions. - Can I track my shipment?
Many companies now offer tracking services to monitor your belongings in transit. - Is there a weight or space limit?
Clarify how much space you have in the truck or container to avoid overages.
Questions to Ask Yourself Before the Move
Take some time to reflect and prepare by asking yourself these key questions:
- What’s my budget?
Factor in the costs of movers, packing materials, insurance, and travel expenses. - Do I need professional packing services?
Decide whether to handle packing yourself or leave it to the pros. - What can I purge before moving?
Declutter and donate or sell items to reduce costs and lighten your load. - What’s my timeline?
Plan your packing schedule and coordinate moving dates to stay organized. - Do I need special arrangements for pets or plants?
Research transportation rules and care requirements for animals or plants.
Questions About Your New Home
Settling into a new space requires preparation. These questions will help you plan ahead:
- Are there any restrictions for movers?
Check for rules about parking, moving hours, or elevator use at your new location. - What utilities or services need to be set up?
Arrange for electricity, water, internet, and other services to be activated before your move-in date. - Do I know the layout of my new home?
Review the floor plan to decide where your furniture and belongings will go.
Questions for Logistics and Coordination
A smooth move depends on proper planning. Keep these logistics in mind:
- How will I handle my address change?
Update your address with USPS, banks, insurance companies, and subscription services. - What travel arrangements should I make?
Plan your route, stops, and accommodations for a road trip or book flights if necessary. - What documents should I keep handy?
Keep important papers like IDs, contracts, medical records, and pet documents easily accessible. - Do I have the right insurance coverage?
Review your current homeowners or renters insurance and consider additional moving insurance if needed. - What’s my backup plan for delays?
Be prepared for unexpected delays with contingency plans for housing or storage.
Questions to Consider After the Move
Once you’ve arrived at your new home, these questions will help you settle in:
- What essentials should I unpack first?
Focus on unpacking items like toiletries, clothing, and kitchen essentials for immediate use. - Are my utilities functioning?
Confirm that electricity, water, and internet are up and running. - Do I need to file any claims?
Inspect your belongings and report any damage to the moving company promptly. - How will I adjust to my new surroundings?
Explore your neighborhood, meet neighbors, and locate nearby amenities like grocery stores and parks.